Return Policy
If you are not completely satisfied with your www.colorbycanale.com purchase, we will offer you a full refund less the cost of shipping and handling.
- We will accept unused products for if returned within 14 days of initial purchase made at www.colorbycanale.com.
- Purchases of gift cards (physical or e-gift cards) and sale items cannot be returned for a refund.
- For return of products, please contact customer services at info@colorbycanale.com, and provide your order number, date of purchase, which item you wish to return, and if it has been used or not.
- Once the eligibility of return is confirmed, our customer service team members will send you a return shipping label. Proceed with the shipment of the item with the label provided.
- Once the product is received, your refund will be credited to the original credit card used for payment.